The Complete Solution for All Government Organizations

GovTeller provides your payers with every payment method without increasing costs.


Online Customer Portal

Our PCI-compliant Consumer Portal empowers your organization to allow clients to log in, view their invoice and pay their bill. Simply connect the Consumer Portal to your website via a link that we provide, and your organization can control what the consumer sees by automatically or manually uploading an invoice file into our system. The portal also pairs perfectly with APIs/Web services making it the all-encompassing solution for your online payment needs.

Card Present Solutions

Our platform integrates with terminal-based and computer-based card present solutions. Whether you need to collect payments at the front desk or you need a wireless solution to accept payments in the field, we’ve got you covered. Our Swipe- and EVM-compliant terminals enable your organization to process credit/debit cards anywhere, anytime.

Payment Wizard

Customers want the option to pay for multiple items in one online payment. Our Payment Wizard allows customers to select items, add them to their shopping cart, and simply check out. The Payment Wizard combines the items and processes them in one transaction while breaking down the details for you in the reporting section.

Real-Time Reporting

Our centralized reporting system enables your staff to view transactions in real-time. Viewing payments by user, customer data fields and payments by department provides the data your staff needs to easily reconcile your accounts.

Custom Settlement Times

Our back-end technology has the flexibility to settle batches at specific times. Need to close the credit card settlement file earlier than normal? We can simply configure that time in our system and you are set. By allowing earlier settlement times, we can also provide your organization with next-day funding.

Zero-Cost Processing

Our payment-processing platform has the ability to process multiple types of payment methods. Merchants and integrated software providers have the ultimate flexibility for:

Traditional Processing – merchants pay the credit card processing fees

Convenience Fee Processing – merchants add a flat fee to the amount owed by the customer and use that amount to offset their credit card fees

Service Fee Processing – Our zero-cost processing solution.

Why Choose Us?


Secure • Stable • Scalable

To ensure that our payment platform meets the highest level of security and reliability, Convenient Payments has partnered with Microsoft’s Azure Security Team. Using Microsoft’s Azure Web Cloud provides us — and you — with the latest and greatest technology and an environment that is backed up with multiple providers for Internet connectivity, multiple virtual machines and firewall protection.


API/Web Service Integration

Our simple-to-use, easy-to-integrate APIs empower software providers with the ability to process payments through our payment-processing platform. From a hosted Web form that updates your software in real-time to a fully integrated interface, our Web Services gives you everything your organization needs to process payments through our system.


ACH/Echeck Processing

Our Teller platform provides your organization with ACH/Echeck processing. Save money by allowing your customers to pay through direct debit with their bank account. We can also provide your organization with a Check Recovery and Check Guaranty Program.


Sterling Customer Support

No matter the size, every account is assigned an Account Manager who is dedicated to making your experience with us an enjoyable one. Work with us and be considered a partner, not just a number.

  • "Convenient Payment's Web Services were very easy and straight forward for us to integrate to."


  • "Convenient Payment's MediTeller Payment Platform for our medical office was exactly what the doctor ordered!"

    Medallus Medical

  • "We needed an online portal that integrated with our billing system to enable our residents to pay their bills online. The GovTeller Platform was perfect."

    Brown County, SD

How It Works

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Accept Payments Anywhere, Anytime

Empower your customers to pay their bills in-person, over the phone or online and by credit card, debit card or ACH/Echeck. By providing every possible payment method to your customers, your organization will accelerate receivables and experience smoother cash flow. And your customers will have a better payment experience because they will have the option of choosing their preferred payment type.

Manage Your Payments

Enabling your customers to pay their bills anywhere and anytime is only half of the payment processing equation. Managing those payments and researching information is crucial to your overall success. Our Dashboard provides you with a “scoreboard” to view how many payments and how much volume has been processed through the system. View the Payment Trend Graph to see if your organization is increasing or decreasing in revenue volume. Our Dashboard research capability, along with the Void and Refund process, provides your staff with simple, yet robust, management tools.

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View Reports

Reconciling your payments to your bank account is an absolute must to be successful. If clerks and accountants are not happy because they do not have enough data or the data doesn’t simply match up, then no one wants to use the system — regardless of how good it is at accepting payments. Our reports provide your staff with the appropriate amount of data they need to reconcile easily: Card Payments by User and Card Payments by Department, to name a few. We are so confident that you will like our reports that if you don’t, we will build you a customer report for FREE.


What is GovTeller™?

GovTeller™, through patent-pending technology, facilitates payments of taxes and fees both online and in person to government agencies in a secure and time-efficient manner.

Who can use GovTeller™?

GovTeller™ can be used by any government agency to accept payments for taxes, fees, fines and other payments using Visa, MasterCard, Amex, Discover and ACH/Echeck. Such payments can be conveniently made online and in person.

What are the benefits of using GovTeller™?

For the paying customer, GovTeller™ offers the following benefits:

  • Same-day credit for your payment.
  • 30-day grace period with credit card.
  • Ability to leverage your credit card options of loyalty points and/or financing.
  • Electronic confirmation of your payment immediately.
  • As soon as you complete the GovTeller™ payment process, the government agency will be notified of your payment.

When will the government agency know that I have made my payment?

Immediately — as soon as you complete the GovTeller™ payment process, the participating government agency will be notified of payment. This is the same for in-person, online or by phone.

Will I receive a receipt for my payment using GovTeller™?

Yes. If you pay in person, you will receive a receipt at the terminal. If you pay online and your transaction is authorized, you will immediately see an online receipt that you may print for your records. We will also email you a payment confirmation with a copy of your receipt. Also, if you are a registered user of GovTeller™, you can always view your payment history.

How do I get a refund?

If you believe that you are entitled to a refund, please contact the government entity that accepted your original payment.

Why is a Service Fee charged for payments?

Convenient Payments charges a site fee to cover the costs of processing the payment transaction.

How do I get my government agency to use GovTeller™?

Please contact us at 855-872-6632 or email us at with the information. We are happy to contact any government agency to facilitate your future payments using GovTeller™.

Our Company

Convenient Payments, LLC is an advanced technology provider of end-to-end payment solutions, integration platforms and stored-value products for private and public sectors in-person — that is, face-to-face — and online. We offer the most complete payment processing solution for industries wanting to accept credit/debit cards and ACH/Echeck transactions in person, over the phone, through the Internet or through our automated recurring payment module. We pride ourselves on the vast amount of experience we bring to the payments processing industry and the range of payment solutions we deliver to various industries such as government and municipal, property management, education, utilities, traditional merchants and more.

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